We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Policy:
Not all items are returnable. Due to market fluctuations bullion products in the form of bars or coins made from gold, silver, platinum or palladium are not returnable. Special orders, custom labels, or coins not in inventory that are specifically sourced for a customer by customer request are not returnable.
Certified graded coins have a 7-day money back guarantee return policy from the date of receipt. A return must be initiated by phone at +12078035383 or email Support@activatorme.store within that 7 day time period. Once you have initiated your return we will provide you with a return authorization number (RMA). The return will be subject to verification that the product returned is the same product that was shipped and the sealed certified holder has not been tampered with or damaged in any way. All returns must be returned in their original packaging received and any paperwork included within 5 business days that the RMA number was provided. Customer is to pay for return insured shipping costs with a tracking number and direct signature required. You will need to include the return authorization number. If any item(s) you have received are delivered not as described or damaged, please contact us within 24 hours of receipt and we will coordinate an exchange and/or return at our cost. Any returns that are received without a return Authorization, past the 7-day return policy or past the 5 business day return window once the RMA was issued will be subject to a 20% restocking fee. If the product is not returned with all original packaging, damaged or is returned after the 7 day return period, LCR Coin reserves the right not to accept the return or to accept the return subject to a 20% restocking fee, at LCR Coin’s sole discretion.
Refund Policy:
All refunds will be sent within 24-72 hours of item(s) returned after inspection. You will be refunded in the same manner as you paid, no exceptions. Check payments get refunded by check, Wire payments get refunded by direct wire, PayPal payments get refunded via PayPal and Credit Card Payments are refunded on the exact credit card you paid with. Please allow up to 7 days for credit card & PayPal refunds to post on your account.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Support@activatorme.store and send your item to:
1830 Radius Dr Apt 1211
Hollywood, FL 33020, United states
Cancellation Policy:
Bullion orders cannot be canceled at any time, make sure you are certain what you are buying when you place your order and complete the check-out process. Special orders of products we don’t carry or special labels requested by customer cannot be canceled. Non-bullion items can be canceled by calling +12078035383. All non bullion orders may be canceled if canceled before the order has shipped. Order cancellations are required to be initiated by phone or email prior to shipping. If you need to cancel an order, you are required to call +12078035383 or email Support@activatorme.store between 8am and 5pm PST within 24 hours of placing the order. Not all items are able to be canceled and a 20% Restocking fee may apply. Once an item has shipped, we cannot cancel the order.